ABOUT THE PRACTICE

Built on evidence. Carried with care.

Built on evidence.
Carried with care.

Karen Chau

Fractional Head of Brand and Marketing

London

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For the challenging middle.

WHEN

The product has promise
The evidence is still growing
The right buyer is still being tested
And every story, message carries weight

Make the next story and market decision with more clarity before more time, money and credibility are spent.

Karen Chau

Fractional Head of Brand and Marketing

London

The job is not to say less.

It is to find the strongest version of the truth that holds up as the evidence, the buyer and the stage change.

HOW THE WORK RUNS

Four principles behind every move.

Four principles behind every move.

Four principles behind every move.

Green moss on gray rock

Stay with truth.

The product, evidence, market, buyer and real constraints come before the headline, and stay throughout.

ONE EXAMPLE

Every recommendation comes with its evidence, including where it is thin.

Rock in tall grass

Honest and direct.

The hard thing is raised early enough and throughout the time to be useful.

ONE EXAMPLE

Flags the wrong problem before the work starts.

Moss-covered rock in a forest

Human depth.

Create for people living with the reality behind the condition, not just the category label. For good impacts.

ONE EXAMPLE

Message crafted from users' lens for impact.

Textured moss-covered stone

Precision.

No jargon for its own sake. No wellness clichés. No decorative claims.

ONE EXAMPLE

Says when delivered work no longer fits the situation.

THE BACKGROUND

Where the judgement comes from.

Where the judgement comes from.

Experience across small business, agency, corporate brand and regulated category work shaped the practice.

Now applied to health teams.

BEFORE 2018 · HONG KONG

Foundations, built in the open market.

PR and sponsorship at the Hong Kong Film Awards, agency accounts including Lancôme, then three years self employed with clients including Wells Fargo.

Small teams and real budgets, with no brand name to hide behind.

London skyline architecture

2018 TO 2026 · HONG KONG AND LONDON

Eight years under scrutiny

Brand and marketing work at Japan Tobacco International across UK, four APAC markets, each with its own rules. From insight -> strategy -> execution.

Finding and making the strongest version of the truth that move.

Human hand in an expressive blue setting

2026 TO NOW · LONDON

Same discipline, applying to health.

Independent practice in London, applying to FemTech, digital mental health and healthtech.

One strategic story now has to work for a user, a clinician, a buyer and an investor at the same time.

MSc Strategic Marketing, Imperial College Business School · Works in English, Cantonese and Mandarin